ESMA Web Agency

Website Maintenance & Customisation Packages

Boost your digital presence with our Website Maintenance & Customisation Packages

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Make Your Vision A Reality With Our Expert Website Maintenance & Customisation Packages

Whether you’re just starting your online journey or scaling up your business, our tailored Website Maintenance & Customisation packages ensure that you get the right level of support when you need it.

Website Maintenance & Customisation Packages

Starter Light Package

  • Up to 2 hours of WordPress support per week
  • Minor theme and plugin updates
  • Content updates
  • Basic troubleshooting
  • Ideal for very small businesses or startups
  • 48 hour turn around time for most tasks

£199 per month

Light Package

  • Up to 5 hours of WordPress support per week
  • Theme and plugin updates
  • Content & blog updates
  • Basic SEO
  • Minor troubleshooting
  • Great for small businesses needing regular assistance
  • 48 hour turn around time for most tasks

£499 per month

  • Up to 10 hours of WordPress support per week
  • Advanced features including custom theme and plugin development
  • Page speed optimisation
  • Advanced SEO
  • E-commerce support
  • Ideal for businesses looking to grow and expand their online presence
  • 48 hour turn around time for most tasks

£999 per month

Heavyweight Package

  • Up to 16 hours of WordPress support per week
  • Everything included in the other 3 packages
  • Premium features including complete website redesigns
  • In-depth performance and security audits
  • Priority support
  • Comprehensive SEO strategy
  • Perfect for larger businesses or e-commerce sites requiring substantial custom functionality
  • 48 hour turn around time for most tasks

£1599 per month

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Frequently Asked Questions

What do the different website maintenance & customisation packages include?

We offer four different packages that range in terms of the support and services offered. These are the Starter Light, Light, Middleweight, and Heavyweight packages. The details of each can be found above.

How is the cost of each package determined?

The cost is calculated based on the number of support hours provided each week. This ranges from 2 hours per week for the Starter Light Package up to 16 hours for the Heavyweight Package.

What types of tasks are covered in each package?

Each package covers a range of tasks from minor theme and plugin updates to major tasks such as new landing page development and plugin customisation. Please refer to our example web development tasks for a detailed breakdown.

How long does it typically take to complete a task?

The turnaround time for tasks is typically around 48 hours, but it can vary depending on the complexity and size of the task.

What happens if my task needs more hours than my package covers?

If a task requires more hours than are covered in your chosen package, we will inform you in advance. You can then decide whether to proceed with the additional hours at our standard rate or upgrade your package.

What if I don’t use all of my hours in a given week?

Unfortunately, unused hours do not roll over to the next week. We recommend selecting a package that best matches your regular weekly needs. All packages are a monthly rolling contract so you can downgrade or upgrade from month to month depending on your busy periods.

Can I change my package later?

Yes, all our monthly packages operate on a rolling monthly contract. You can upgrade or downgrade your package at the end of the previous month. Please provide us with 48 hours' notice before the end of your current month to allow us sufficient time to adjust your package according to your new requirements.

How do I get started?

To get started, simply click 'Enquire Now' on your chosen package. This will allow you to book a call with one of our client management team members who will discuss your specific needs and help guide you towards the right package for your requirements.

Ready to Get Started?

Book your FREE Consultation call now, click enquire now

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